Shipping Policy

Shipping Policy – teetiktok.us

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or U.S. public holidays.

  • During peak seasons (Black Friday, Christmas, etc.), processing times may be longer than usual.

If we experience a high volume of orders, production or shipping delays may occur. We will notify you by email if there is any significant delay.

2. Shipping Time & Delivery Estimates

Shipping times depend on the destination country and the shipping method selected at checkout.

United States

  • Standard Shipping: 5–10 business days

  • Express Shipping (if available): 3–6 business days

International Shipping

  • Standard International: 10–20 business days

  • Express International (if available): 7–14 business days

Note: Delivery delays may occur due to customs processing, weather conditions, or carrier-related issues outside our control.

3. Shipping Rates

Shipping costs are calculated at checkout based on:

  • Destination

  • Shipping method

  • Total weight or number of items

Promotional free shipping may be available during certain campaigns.

4. Order Tracking

  • Once your order is shipped, you will receive an email containing a tracking number.

  • Tracking information may take 24–48 hours to update after dispatch.

  • You can track your order through the link provided in the email.

5. Wrong Address or Undeliverable Packages

  • Customers are responsible for providing accurate shipping information.

  • If an incorrect or incomplete address is provided:

    • The package may be returned to the sender or lost.

    • teetiktok.us is not responsible for re-shipping fees or lost packages caused by incorrect addresses.

  • If a reshipment is required, additional shipping fees may apply.

6. Customs, Duties & Taxes (International Orders)

  • International shipments may be subject to import taxes, customs duties, and fees imposed by the destination country.

  • These charges are the responsibility of the customer.

  • teetiktok.us is not responsible for delays caused by customs inspections.

7. Lost, Delayed, or Stolen Packages

  • If your order shows "delivered" but you did not receive it, please contact the carrier first.

  • teetiktok.us is not responsible for:

    • Stolen packages

    • Carrier delays

    • Delivery to wrong addresses provided by customers

  • If a package is confirmed lost by the carrier, we may issue a replacement or refund on a case-by-case basis.

8. Damaged or Incorrect Items

If your order arrives damaged or with the wrong item:

  1. Contact us within 7 days of delivery.

  2. Provide photos of:

    • The damaged item

    • The shipping label

    • Packaging

Once verified, we will send a replacement at no additional cost.

9. Split Shipments

Orders with multiple items may be shipped separately to speed up delivery times.
You may receive separate tracking numbers for each shipment.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact our support team:

📧 Email: support@teetiktok.us
⏱ Response Time: 24–48 hours on business days